PRIVACY POLICY
Effective Date: June 2026
Carol Assistant ("Company", "Carol Assistant", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, protect, and disclose information obtained through Carol-Assistant.com and any related websites, applications, communications, and services (collectively, the "Services").
By accessing or using our Website and Services, you agree to the practices described in this Privacy Policy.
1. OUR COMMITMENT TO PRIVACY
Privacy, discretion, and confidentiality are fundamental values of Carol Assistant.
We understand the importance of protecting the personal information of our members, clients, companions, and visitors.
We are committed to handling personal information responsibly and implementing reasonable safeguards designed to protect your information from unauthorized access, disclosure, misuse, or loss.
2. INFORMATION WE COLLECT
We may collect information that you voluntarily provide, including:
-
Account Information
-
Name
-
Username
-
Password
-
Email address
-
Phone number
-
Verification Information
Where applicable, we may collect information for verification purposes, including:
-
References
-
Identification documents
-
Employment information
-
Verification records
-
Other information reasonably necessary for account approval
-
Communication Information
When you contact us, we may collect:
-
Emails
-
Support requests
-
Messages
-
Appointment-related communications
-
Technical Information
We may automatically collect certain information including:
-
IP address
-
Browser type
-
Device information
-
Operating system
-
Usage data
-
Cookies and similar technologies
3. HOW WE USE INFORMATION
We may use collected information to:
-
Create and manage accounts
-
Verify users and membership applications
-
Facilitate scheduling and administrative services
-
Communicate with users
-
Provide customer support
-
Improve Website performance
-
Maintain security
-
Prevent fraud and abuse
-
Comply with legal obligations
We use information only for legitimate business purposes and in accordance with applicable law.
4. OUR ROLE AS A SCHEDULING AND INTRODUCTION PLATFORM
Carol Assistant operates as a private scheduling, introduction, referral, and administrative platform.
Information collected through our Website is used solely to facilitate:
-
Membership management
-
Client verification
-
Appointment coordination
-
Administrative support
-
Customer service
-
Platform security
Carol Assistant does not supervise or control private interactions between independent companions and clients.
Any information voluntarily exchanged between consenting adults outside our platform is solely the responsibility of those individuals.
5. CONFIDENTIALITY
Discretion is one of the core principles of our business.
We do not sell, rent, trade, or disclose personal information to third parties for marketing purposes.
Access to personal information is limited to authorized personnel, contractors, and service providers who require such access to perform legitimate business functions.
All personnel handling confidential information are expected to maintain appropriate standards of privacy and professionalism.
6. MEMBERSHIP AND CLIENT INFORMATION
Information provided during membership applications, verification procedures, and appointment requests is treated as confidential business information.
We make reasonable efforts to:
-
Limit access to authorized personnel
-
Maintain secure storage systems
-
Protect sensitive records from unauthorized disclosure
However, no electronic storage or transmission system can be guaranteed to be completely secure.
7. COOKIES AND TRACKING TECHNOLOGIES
Our Website may use cookies and similar technologies to:
-
Improve functionality
-
Remember user preferences
-
Analyze Website performance
-
Enhance user experience
Users may disable cookies through browser settings; however, some Website features may not function properly if cookies are disabled.
8. EMAIL COMMUNICATIONS
By providing your email address, you consent to receive communications related to:
-
Membership status
-
Verification requests
-
Appointment coordination
-
Administrative notices
-
Website updates
-
Promotional communications
You may opt out of marketing communications at any time by using the unsubscribe link included in such communications.
Operational and service-related communications may still be sent when necessary.
9. DISCLOSURE OF INFORMATION
We may disclose personal information only in the following circumstances:
Service Providers
To trusted third-party service providers who assist in operating our business.
Legal Compliance
When required by law, court order, subpoena, or other lawful governmental request.
Protection of Rights
When reasonably necessary to:
-
Protect our rights
-
Enforce our policies
-
Prevent fraud
-
Protect the safety of users or the public
Business Transfers
In connection with a merger, acquisition, restructuring, or sale of assets.
We do not sell personal information.
10. DATA RETENTION
We retain personal information only as long as reasonably necessary to:
-
Operate our business
-
Maintain membership records
-
Comply with legal obligations
-
Resolve disputes
-
Enforce agreements
Retention periods may vary depending on the nature of the information and applicable legal requirements.
11. SECURITY OF INFORMATION
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information.
These measures may include:
-
Secure servers
-
Access controls
-
Password protection
-
Encrypted communications where appropriate
Despite our efforts, no security system can guarantee complete protection against all risks.
Users are responsible for maintaining the confidentiality of their own account credentials.
12. THIRD-PARTY WEBSITES
Our Website may contain links to third-party websites or resources.
We are not responsible for the privacy practices, content, or security of third-party websites.
Users are encouraged to review the privacy policies of any third-party services they access.
13. CHILDREN'S PRIVACY
Our Services are intended exclusively for adults.
We do not knowingly collect personal information from individuals under eighteen (18) years of age.
If we become aware that information has been collected from a minor, we will take reasonable steps to delete such information.
14. CHANGES TO THIS POLICY
We reserve the right to modify this Privacy Policy at any time.
Updated versions become effective immediately upon posting to the Website.
Continued use of the Website following any modification constitutes acceptance of the revised Policy.
15. YOUR RIGHTS
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
-
Access to information
-
Correction of inaccurate information
-
Deletion of information
-
Restriction of processing
-
Withdrawal of consent where applicable
Requests may be submitted using the contact information below.
16. CONTACT US
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Carol Assistant
Email: contact@carol-assistant.com
Website: www.carol-assistant.com
By accessing or using the Website and Services, you acknowledge that you have read and understood this Privacy Policy.
